We are based in British Columbian, Canada & ship out all our orders from here. 

We sure do! We ship right around the world via Canada Post

We use soft vegan leather, satin ribbon, stainless steel, and hypoallergenic findings where possible. If your piece includes sensitive parts (like letter charms or bells), we’ll mention care notes in the listing.

Absolutely. Want a different color, length, charm, or message? Just leave your request in the customization box or message us before ordering—we’ll try our best to make it happen.

Yes! Many of our items can be personalized. Just leave your request in the note box at checkout or send us a message—just keep it under 8 characters if it’s on a small charm.

If your order hasn’t shipped yet, we’re happy to help fix it! Just message us as soon as possible with your order number and the correction needed.

We have next day, regular & express options available for our North Amerian babes. We have regular & express shipping options available for our International customers. Check out our shipping pageHERE.

Absolutely! I always ship all orders out in either plain box packs with poly Mailer outside with only company name and address on the return.

Yup, you sure can! You will receive a tracking number via email once your order has been shipped.

From the date of arrive, you have 7 days to request your return. Our full Returns Policy can be foundHERE.